Start with conditions, not a product
Cold-climate performance, backup heat strategy, electrical capacity, and duct compatibility all belong in a heat-pump conversation before equipment gets selected.
Build a complete scope
- Existing conditions and likely cause
- Preparation and protection
- Materials, compatibility, and installation details
- Permits, testing, cleanup, and restoration
- Exclusions, warranty terms, and change-order process
Sterling Heights context
Winters here regularly hold in the 20s, so a heat pump proposal for a Sterling Heights home should address low-temperature performance and backup heat directly rather than treating the equipment as a warm-climate default.